Welcome to the Matricom Support Center!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address and telephone number are required to submit a ticket. In order to help assist you, please include your Order Number or RMA number.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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